PRIVACY POLICY

Sylprotec Inc. tries to insure the protection of the information transmitted through the internet as well as respecting privacy and thus, rigorously controls the way by which personal information is used and transmitted. The present Declaration of Confidentiality details the protection policy related to personal data from sylprotec.com. By using the Sylprotec Inc. website, you accept to comply with the practices detailed in this Declaration of Confidentiality and Security.

Data collection
In the advent of a purchase or during the registration phase, sylprotec.com demands that you transmit your name, address, email address and, if you accept, other information.

The information that Sylprotec Inc. collects about you allow it to customize and constantly improve services provided when you visit sylprotec.com. This information is of the following nature:

Information that you provide
We receive and save all information that you have entered in the website or that you may have supplied by other means. You have the choice not to provide information, but this will prevent us from providing you with some of our services. We will use the collected data in order to, notably, answer your requests, prepare suggestions for you, offer customized purchasing, improve our stores, and contact you.

Transmitting collected information
Sylprotec Inc. does not disclose personal information to outside agencies and will never sell or rent personal information to third parties without your consent. The information that is gathered by sylprotec.com on you is confidential and shall solely be shared on sylprotec.com online store.

These information allow sylprotec.com to open an account in your name, to process your orders, to contact you, to customize its relationship with you. Sylprotec Inc. wish to specify that its advertisers will not at any time be allowed to access your confidential information. Furthermore, sylprotec.com does not sell user lists.

Only employees or representatives dully authorized by sylprotec.com and its store (those involved in sales and marketing of products and services) can access your information, but solely has governed by their position.

Protection of personal information
Sylprotec Inc. has implemented state-of-the-art security measures in order to protect you against loss or unauthorized use of customer information that is in sylprotec.com’s possession, notably information concerning your credit card. Sylprotec.com’s servers use the latest information-transmission technology, which renders its transmission highly secure.

All your personal data are encrypted as soon as you type it on your keyboard, making it impossible for anyone to see this information during its transfer via the Internet. No information related to the order including your name, address and credit card number flow openly in the Web.

This security service is provided by the Open-Soure PrestaShop™ software.

In addition, sylprotec.com’s servers are protected by firewall technology. Sylprotec.com ensures its hardware is always state-of-the-art in order to allow you to perform secure transactions on the Site at any time. However, no security mechanism is perfect and you must be aware that you are always at some level of risk that personal information transmitted to sylprotec.com may be disclosed without fault on the part of Sylprotec Inc. and without your consent. Sylprotec.com declines all responsibility regarding forwarded confidential information, except in case of negligence on the part of sylprotec.com. Note that, for your security, no information on credit cards is kept on the servers sylprotec.com uses. If you are concerned about confidentiality, related to the use of your credit card on the Internet, sylprotec.com invites you to submit your order by telephone and to speak to a representative from the store.

Sylprotec Inc. reserves the right to modify this policy at any time. Sylprotec.com also reserves the right to transmit personal information about you to the extent sylprotec.com must do so under the law or so as to protect the copyright of the website or those of its users, partners, advertisers or suppliers.

Controlling personal information
From the My Account page, you can at any time validate or modify your personal information; these procedures may also be completed by directly contacting the customer service desk for a boutique associated with sylprotec.com. However, if you wish to have yourself removed from Sylprotec Inc.’s list of customers, you must contact the customer service of sylprotec.com.